General Sales Conditions

Swiss Led Technologies AG
Chemin des Chalet 9
1279 Chavannes-de-Bogis
Switzerland

SWISS L E D GENERAL TRADING L.L.C
Office 2706-25, Level 27, Prime Tower
Al Abraj Street, Business Bay
Dubai, United Arab Emirates

1. Order Confirmation

All orders are subject to written acceptance and confirmation by the relevant selling company. An order becomes binding once the customer has received the order confirmation and the required advance payment has been received.

2. Payment Terms

Orders invoiced by Swiss Led Technologies AG – Switzerland

50% of the total order value is payable in advance upon order confirmation.
The remaining 50% is payable within 15 calendar days following delivery.

Orders invoiced by SWISS L E D GENERAL TRADING L.L.C – Dubai

10% of the total order value is payable in advance upon order confirmation.
The remaining 90% is payable within 30 calendar days from the order date.

Payments must be made by bank transfer to the bank account stated on the relevant invoice or order confirmation. All bank charges are payable by the customer.

3. Delivery Time

The estimated delivery time is six to eight weeks from the date of written order confirmation and receipt of the applicable advance payment.

Delivery dates are estimates unless expressly confirmed in writing as fixed and binding. Delays caused by circumstances outside the seller’s reasonable control shall not constitute a breach of contract.

4. Prices and Taxes

Prices are stated in the currency indicated in the quotation or order confirmation. Unless expressly stated otherwise, prices exclude VAT, customs duties, import taxes, transportation, installation, and any other applicable charges.

5. Changes and Cancellations

Any requested modification or cancellation must be submitted in writing and is subject to the seller’s written approval. Costs already incurred, including the cost of customised, ordered, or manufactured products, may be charged to the customer.

6. Delivery and Inspection

The customer must inspect the products promptly upon delivery. Any visible damage, shortage, or non-conformity must be reported in writing within five business days of delivery, together with supporting documentation and photographs where applicable.

7. Retention of Title

Ownership of the products remains with the seller until the full purchase price and all related charges have been paid. Risk of loss or damage transfers in accordance with the delivery terms stated in the quotation or order confirmation.

8. Late Payment

In the event of late payment, the seller may suspend production, delivery, warranty services, or any other outstanding obligations until all overdue amounts have been paid. The customer may also be charged reasonable collection costs and any applicable late-payment interest.

9. Warranty

Warranty terms, where applicable, shall be those stated in the relevant quotation, order confirmation, product documentation, or separate warranty agreement. The warranty does not cover damage caused by incorrect installation, improper use, unauthorised modification, normal wear and tear, or failure to follow the manufacturer’s instructions.

10. Limitation of Liability

To the extent permitted by applicable law, the seller shall not be liable for indirect, incidental, or consequential losses, including loss of profit, loss of revenue, or business interruption.

11. Force Majeure

The seller shall not be responsible for delays or failure to perform caused by circumstances beyond its reasonable control, including transport disruption, supply-chain shortages, governmental restrictions, natural disasters, labour disputes, war, or other force majeure events.

12. Governing Documents

In the event of any inconsistency, the terms stated in the seller’s written order confirmation shall take precedence over these General Sales Conditions, followed by the quotation and these General Sales Conditions.