Terms and Conditions for Swiss LED Technologies AG / SWISS L E D GENERAL TRADING L.L.C
**1. Introduction**
These Terms and Conditions govern the sale of products by Swiss LED Technologies AG (“Swiss LED”) to customers worldwide. By placing an order, you agree to be bound by these Terms and Conditions.
**2. Definitions**
– “Company” refers to Swiss LED Technologies AG.
– “Customer” refers to any individual or entity purchasing products from the Company.
– “Products” refers to all lighting solutions, intelligent LED products, and control systems sold by the Company.
– “Order” refers to the request for products submitted by the Customer.
**3. Ordering**
3.1 All Orders must be submitted through the Company’s official website, email, or an authorized representative.
3.2 The Company reserves the right to accept or reject any Order at its discretion.
3.3 Once an Order is accepted, the Company will send a confirmation email to the Customer.
**4. Pricing and Payment**
4.1 All prices are listed in the currency specified on the Order confirmation and are exclusive of taxes, shipping, and handling charges unless otherwise stated.
4.2 Payment terms will be specified in the invoice provided to the Customer. The Company accepts payment via bank transfer, credit card, or other specified methods.
4.3 Full payment must be received before the Products are shipped unless otherwise agreed upon in writing.
**5. Shipping and Delivery**
5.1 The Company ships Products worldwide. Shipping costs and delivery times will vary based on the destination and shipping method selected.
5.2 The Company will make reasonable efforts to deliver Products within the estimated delivery time. However, delivery dates are not guaranteed and the Company is not liable for any delays.
5.3 The risk of loss and title for the Products pass to the Customer upon delivery to the carrier.
**6. Returns and Refunds**
6.1 The Company accepts returns of Products within 30 days of delivery, provided the Products are unused, in their original packaging, and in resalable condition.
6.2 To initiate a return, the Customer must contact the Company to obtain a Return Merchandise Authorization (RMA) number.
6.3 Refunds will be issued within 14 days of the Company receiving the returned Products. Shipping costs are non-refundable.
**7. Warranty**
7.1 The Company warrants that the Products will be free from defects in materials and workmanship for a period specified in the warranty documentation provided with the Products.
7.2 This warranty does not cover damage caused by misuse, neglect, or unauthorized modifications.
7.3 The Customer must notify the Company of any warranty claims within the warranty period. The Company’s liability under this warranty is limited to the repair or replacement of the defective Product.
**8. Limitation of Liability**
8.1 To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the sale or use of the Products.
8.2 The Company’s total liability to the Customer for any claim arising under these Terms and Conditions shall not exceed the price paid for the Products that gave rise to the claim.
**9. Intellectual Property**
9.1 All intellectual property rights in the Products, including but not limited to patents, trademarks, and copyrights, remain the property of the Company.
9.2 The Customer is granted a limited, non-exclusive license to use the Products in accordance with these Terms and Conditions.
**10. Compliance with Laws**
10.1 The Customer agrees to comply with all applicable laws and regulations related to the purchase and use of the Products.
10.2 The Customer is responsible for obtaining any necessary permits, licenses, or approvals required for the importation and use of the Products in their country.
**11. Governing Law and Dispute Resolution**
11.1 These Terms and Conditions are governed by the laws of Switzerland.
11.2 Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of Geneva, Switzerland.
**12. Amendments**
12.1 The Company reserves the right to amend these Terms and Conditions at any time. The revised Terms and Conditions will be posted on the Company’s website.
12.2 Continued use of the Company’s services and Products after any such changes constitutes acceptance of the new Terms and Conditions.
**13. Contact Information**
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Swiss LED Technologies AG / SWISS L E D GENERAL TRADING L.L.C